Liquid Exchange Shut Down: What Happened After FTX and Where Claims Went

Liquid Exchange Shut Down: What Happened After FTX and Where Claims Went

Liquid (Liquid Global, run by the Japanese company Quoine) was a centralized crypto exchange that FTX acquired in 2022. When FTX collapsed, Liquid Global suspended fiat and crypto withdrawals on November 15, 2022, citing FTX’s Chapter 11 bankruptcy, and halted trading a few days later. Customer claims moved into the FTX bankruptcy process. Below: the timeline, where claims went and how to swap tokens without a custodial account.

Key Takeaways

  • 2022: FTX acquired Liquid Group and its operating subsidiaries; Liquid’s Japanese business became FTX Japan.
  • November 10, 2022: Japan’s FSA ordered FTX Japan to suspend operations and keep assets in Japan to cover customer liabilities.
  • November 15, 2022: Liquid Global suspended withdrawals “in compliance with” FTX’s Chapter 11; trading stopped days later.
  • January 3, 2025: FTX’s reorganization plan became effective; creditor distributions followed in 2025.

What Liquid Was

Liquid grew out of Quoine, a Japan-licensed exchange, and offered spot and margin trading to users in Japan and, through Liquid Global, to international users. Its link to FTX is what ended it: once FTX failed, every company in the group was pulled into the same bankruptcy.

What Happened

After FTX filed for Chapter 11 in November 2022, Liquid Global announced that fiat and crypto withdrawals were suspended to comply with the bankruptcy proceedings, and trading was paused about five days later. In Japan, regulators had already ordered FTX Japan to stop operations on November 10, 2022 and to hold assets in the country equal to its balance-sheet liabilities.

Sources: The Block, Cointelegraph, Blockworks.

If You Had Funds on Liquid Global

  • Claims go through the FTX bankruptcy. FTX’s plan became effective on January 3, 2025; distributions to creditors began in 2025 and continued in later rounds.
  • Use only the official FTX claims process. Messages offering faster payouts, “claim buying” with upfront fees or wallet “verification” are common scams.
  • Never send funds or your seed phrase to anyone promising to release a Liquid balance.

Swapping Without an Exchange Account

Liquid’s users did nothing wrong: their balances were frozen because the exchange’s parent failed. A non-custodial swap avoids that layer: tokens leave your wallet and the result returns to your wallet in the same flow, so there is no exchange balance to freeze. Use the widget on this page to swap across 60+ networks.

Centralized exchangeNon-custodial swap
Who holds fundsthe exchange (and its parent company)you
Risk if the parent failsbalances frozen in bankruptcynone from a parent company
Account and KYCusually yesno

Other closed exchanges: Hotbit, STEX.

Limits

This page is general information, not legal advice about your claim. For the status of a specific FTX or Liquid claim, rely on the official bankruptcy claims process.

Swap on Step Exchange

Swap or bridge in one step

Best routes across DEXs and bridges on 60+ chains. Non-custodial: you sign every transaction in your own wallet.

0.7% service fee plus network gas, shown before you confirm.

FAQ

Is Liquid exchange still working?

No. Liquid Global suspended fiat and crypto withdrawals on November 15, 2022, citing FTX's Chapter 11 proceedings, and halted trading a few days later.

What happened to Liquid exchange?

Liquid was acquired by FTX in 2022. When FTX filed for Chapter 11 bankruptcy in November 2022, Liquid Global had to suspend withdrawals and then trading as part of those proceedings.

How do Liquid Global customers get money back?

Liquid Global was part of the FTX group, so customer claims are handled in the FTX bankruptcy. FTX's reorganization plan took effect on January 3, 2025, and distributions to creditors started in 2025; check the official FTX claims process, not third-party offers.

What about Liquid's Japanese users?

Japan's Financial Services Agency ordered FTX Japan, the business created from Liquid's Japanese operations, to suspend operations on November 10, 2022 and to hold assets in Japan to cover customer liabilities.

Is Step Exchange related to Liquid?

No. Step Exchange (step.exchange) is an unrelated non-custodial swap service.